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What to Expect

  • Please arrive 10 minutes early for your appointment time to fill out any necessary paperwork if it is your first time visiting with us.

  • Our Cancellation Policy requires 24 hour notice of cancellation.  If cancelled within that 24 hour period, a 50% (of full priced service) cancellation fee will be charged.  If you do not show for your appointment, you will be charged for the full amount of the massage.  We set aside this time for you; we respect your time and ask that you do the same for us.  The cancellation fee can be waived if you find someone to fill your appointment time.

  • Draping will be used throughout the massage session.  Breasts and genitals will not be massaged or exposed during your massage session. 

  • All Texas laws and rules will be adhered to.  Any inappropriate or illegal requests are considered solicitation and will be dealt with through proper channels, up to and including reporting to the police.  Solicitation is a felony in Texas as of September, 2021.

  • Please be aware that we share a space with other therapists in the Wellness Center.  We ask that we keep our voices down and cell phones quieted during your massage time, so we do not disturb the other sessions that may be at the same time.

  • Gift Certificates, Packages and Pre-paid massages expire 12 months from date of purchase, unless otherwise stated.  After the expiration date, the service will be available for use for the purchase price, any difference will be the responsibility of the client.  You cannot redeem Gift Certificates or partially used packages for cash or refund.

  • Promotional offers cannot be combined.

Tipping

  • Gratuity is not expected, but always appreciated.  

  • Typical gratuity is 15-20% of the total value of the session provided.

  • When using a promotional gift certificate or coupon, it is customary to tip your therapist based on the full value of the service you received.

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